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The Phone Interview
Many organization begin the hiring process with a telephone interview. Do not
underestimate the importance of this step, as this interview may determine whether or not you move forward in the interview process.
Try not to use cellular telephones. If possible, use a landline telephone. You want to have clear reception without interruptions. Never disrupt an interview to take another call. Ensure the
message on your voicemail is professional in the event you miss the call.
Make sure the environment you are in is conducive for focusing on the telephone interview.
Eliminate all background noise and possible interruptions.
Have an updated copy of your resume, paper, pen, prepared questions, company literature
and a glass of water in front of you before the interview begins.
Take your energy and enthusiasm up a notch. Since you are on the telephone, the interviewer cannot see your non-verbal communication. Speak clearly and enunciate. Build rapport and ask questions. Stand up or move around to help keep your energy level up. Create a virtual reality by imagining yourself sitting face to face with the interviewer. Always sell the positive, not the negative.
Close the interview by thanking the interviewer for his/her time. Let the interviewer know
that the conversation was informative, and reiterate your interest in the opportunity. Ask about next steps in the process.
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